Transcripts
Official transcripts are available to both current students and alumni and include the student's complete academic record at the University of British Columbia. Transcripts are confidential and can only be released by request from a student or alumnus.
If you do not require an official transcript, you can print out your grades on the Student Service Centre (SSC).
On this page
Processing time
Ordering transcripts over the winter break?
| Request method | Transcripts available for pickup or mail-out/courier [1] |
|---|---|
| Online before 6:00 pm | Next business day after 2:00 pm |
| Online after 6:00 pm | In two business days after 2:00 pm |
| In person (before 3:00 pm) | In two business days after 2:00 pm |
| In person (after 3:00 pm) | In three business days after 2:00 pm |
| Rush orders (before 3:00 pm, in-person orders only) | Usually within one hour [2] |
| Mail or fax | Email the transcript department to confirm processing time. |
Price per copy
$7.00 + HST
Same-day pickup
Same-day service is available for in-person requests only at the Information Centre in Brock Hall at a cost of $14.00 + HST per copy.
Same-day pickup orders must be made before 3:00 pm, Monday to Friday. Typical processing time is less than one hour, but during peak periods may be longer. This service is subject to availability and is not guaranteed. Please inquire about availability when ordering.
If someone will be picking up the transcripts on your behalf, they must provide:
- a completed third-party document pick-up form
- the required identification noted in the pick-up form instructions (for both the third-party and the document owner)
Important information
- Please note that we cannot accept e-mail requests due to credit card security policies.
- Students on financial hold are not permitted to order transcripts. Please contact Enrolment Services regarding payment of outstanding fees.
- Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please e-mail the forms along with your name and student number to transcripts.students@ubc.ca
- Transcripts will not be printed until payment is received in full.
- Courier delivery is available for street addresses only. Couriers cannot deliver to PO Boxes.
- Transcripts will be held for pickup for a maximum of three months. Transcripts not picked up after three months will be destroyed.
When ordering transcripts by mail or fax, the following information is required:
- full name (and former names if applicable)
- UBC student number (if possible)
- date of birth
- daytime phone number and email address
- delivery method (pickup, mail, or courier)
- a copy of your photo identification (driver's license, passport, citizenship card)
Ordering methods
Online
- Log into the SSC and select "Order Transcripts" under the "Grades & Records" menu.
- If you have never logged in with a CWL user name and password, you will need to enter your student number and your password (initially set as your birthdate in yymmdd format).
- If you do not remember your student number, CWL login, or password, contact Enrolment Services at 604.822.9836 or email transcripts.students@ubc.ca
- Complete the transcript request and pay online with VISA or MasterCard.
In person
- If you are requesting a transcript in person at the Information Centre in Brock Hall please ensure you bring photo identification.
- Pay by cash, cheque, money order, debit card, VISA, or MasterCard.
Mail or Fax
- Pay by cheque, money order, VISA, or MasterCard.
- If you are paying by credit card, include the expiry date with your request.
- To prevent delays, be sure to include all required information with your order request. Mail or fax to:
Transcripts Department
Enrolment Services, UBC
2016–1874 East Mall
Vancouver, BC
V6T 1Z1
Fax: 604.822.5945
Pickup and delivery Information
Picking up transcripts
- Transcripts may be picked up from the Information Centre in Brock Hall.
- Photo ID matching the name on the transcript must be shown (proof of name change is required where applicable).
If someone will be picking up the transcripts on your behalf, they must provide:
- a completed
third-party document pick-up form - the required identification noted in the pick-up form instructions (for both the third-party and the document owner)
Mailed transcripts
Transcripts will be mailed out the day they are processed. Check the processing times above.
Courier information
| Courier destination | Cost | Estimated delivery time |
|---|---|---|
| Within Canada | $20.00, plus transcript costs | 1–2 business days |
| United States | $25.00, plus transcript costs | 1–3 business days (depending on destination) |
| International locations | $30.00, plus transcript costs | 3-5 business days (depending on destination) |
